Bharti telecom has launched a service competing with Reliance’s “Reliance Call India” India calling service called “Airtel Call home”.Reliance is very popular with Indian Expats/NRI’s and they use this service for calling India on a regular basis. Using the reliance service costs 12.9 cents per minute to call any number in India. Airtel is offering the same service at 7.9 cents per minute.
There is an introductory limited time offer from Airtel, offering double the minutes on the first purchase.
Now comes the interesting part. To say that their website sucks is an under-statement. The website is full of bugs and not a single page works. Registration will take hours if not days. Once registered, users cannot login. If you are lucky few who can login then none of the pages inside will work. After registering it doesn’t tell you how you can use the service or mail you the user id and password. You have to call the call center, wait for hours to be connected and then ask them to mail you your user ID and Password. If you want to complain about the service and try to use the contact us page, even that doesn’t work. The whole thing is one big convoluted mess and who ever designed/developed the website should be shown the door right away.
Stick to Reliance, unless you are interested in undergoing Chinese water torture at the hands of Bharti.
Update: Reliance India Call slashes it rates to 7.9c for India calling. It is matching the Airtel offer with double the talke time till Jan 31st (Thanks Sudheer)
